Downloadable Test Bank – Organisational Behaviour, 2nd Edition (Cross and Carbery)

What’s included in the test bank

This test bank contains multiple-choice questions and answers for the 2nd edition of Organisational Behaviour by Christine Cross and Ronan Carbery. It covers all chapters and is supplied as a DOCX file for practice and review alongside your textbook.

Check your textbook’s edition before ordering. The associated second-edition textbook ISBN is 9781352012477; this identifies the textbook, not the digital test bank. If you use another edition or need to check a course match, ask us about compatibility. Include your textbook edition and the topic you need.

Topics covered in the test bank

All chapters in the second edition are included, covering the following topics:

• Organisational Behaviour in the Business Context
• Personality at Work
• Understanding Perception
• Workplace Attitudes and Job Satisfaction
• Employee Motivation and Rewards
• Leadership in Organisations
• Workplace Groups and Teams
• Managerial Control, Power and Authority
• Promoting Healthy Workplaces
• Managing Workplace Diversity
• Socialisation within Organisations
• Culture in Organisations
• Organisational Change Processes
• Communication at Work

Sample questions: Perception

Explore ten practice questions on perception, paraphrased from the supplied sample. The answer key follows the questions.

1. Which three elements can influence how a person perceives something?
   1. The perceiver, the organisation and language
   2. The perceiver, the target and the surrounding context
   3. The perceiver, the context and fundamental attribution error
   4. The organisation, projection and perceptual distortion
2. What happens at the final stage of the perception process?
   1. Attention is directed towards selected information
   2. The stimulus is interpreted
   3. A response is made to the stimulus
   4. Previous experiences are recalled
3. What term describes attributing assumed group characteristics to people because they belong to that group?
   1. Grouping
   2. Projection
   3. Consensus
   4. Stereotyping
4. In Kelley’s (1973) attribution model, which three factors help people explain another person’s behaviour?
   1. Distinctiveness, control and consistency
   2. Consistency, distinctiveness and consensus
   3. Consideration, control and consistency
   4. Attitudes, personality and culture
5. Which situation best illustrates the use of a schema?
   1. Using prior knowledge to recognise that a glowing red cooker ring is likely to be hot
   2. Favouring a colleague because they resemble you
   3. Noticing a brightly lit neon sign
   4. Liking a colleague because they help you at work
6. Which school of psychology developed perceptual organisation principles such as figure–ground and grouping?
   1. Milgram
   2. Harrison and Thomas
   3. Myers and Briggs
   4. The Gestalt school of psychology
7. You are so absorbed in a football match on television that you fail to notice your friend spilling a drink. Which concept explains this?
   1. Proximity
   2. Selective attention
   3. The contrast effect
   4. The law of closure
8. A newly constructed building immediately catches your attention in a familiar neighbourhood. Which feature of the stimulus explains this?
   1. Novelty
   2. Contrast
   3. Size
   4. Familiarity
9. You assume that someone arrived late because they are lazy, without considering possible circumstances that delayed them. Which perceptual error does this illustrate?
   1. Prejudice
   2. Fundamental attribution error
   3. The horns effect
   4. A self-fulfilling prophecy
10. Someone continues with a plan and looks for information that supports it, despite evidence that the plan is misguided. Which bias best explains this behaviour?
    1. The halo effect
    2. Selective attention
    3. Confirmation bias
    4. Organisation

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You will receive the practice questions and answers in DOCX format. Open the file using word-processing software that supports DOCX. If you are unsure whether your device or software can open this format, contact us before ordering.

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About this practice resource

Our test bank material is professionally created by faculty members. This resource supports students preparing for exams or reviewing their understanding of organisational behaviour alongside the textbook. Use the questions to practise, check your answers and identify topics to revisit in your course materials. Follow your course requirements when using study resources. The questions do not guarantee a match to your actual exam or a particular result.

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